This policy explains how michellehinde.uk handles personal data and on-device storage.
Who controls your data
Data controller: Michelle Hinde.
Contact: use the contact form.
Personal data we collect
When you contact us, you provide:
- Name.
- Email address.
- Message content.
- Simple anti-spam answer, where used on the form.
When you visit the website, your device and browser share technical data needed to load pages. This includes your IP address and user agent.
How we use personal data
Contact requests:
- Purpose: respond to enquiries, book appointments, keep a record of the conversation.
- Lawful basis: legitimate interests, plus contract where an enquiry relates to paid services or booking.
Site operation and security:
- Purpose: deliver pages, protect the site, troubleshoot faults.
- Lawful basis: legitimate interests.
Who we share data with
Messages sent through the contact form arrive by email. Email providers process data to deliver and store email messages.
Hosting and security suppliers process technical data to deliver pages and keep the site running.
If any supplier processes personal data outside the UK, we use UK GDPR safeguards, including adequacy regulations or standard contractual clauses.
How long we keep data
Contact messages: kept for up to 24 months, then deleted, unless a longer period supports legal, accounting, or dispute needs.
Technical data: kept only for the period needed for security and troubleshooting.
Cookies and similar technologies
This website does not use analytics, advertising, or social media tracking cookies.
This website uses local storage as an on-device preference store for:
- Colour theme.
- Font size.
Local storage counts as a storage and access technology under PECR rules. These preferences support the settings you choose on the site. [oai_citation:0‡Information Commissioner's Office](https://ico.org.uk/for-organisations/direct-marketing-and-privacy-and-electronic-communications/guide-to-pecr/cookies-and-similar-technologies/?utm_source=chatgpt.com)
Managing cookies and local storage
You control web storage in your browser settings. Clearing site data removes saved preferences.
Your data rights
UK GDPR gives you rights over personal data, including:
- Access.
- Rectification.
- Erasure.
- Restriction.
- Objection.
- Data portability, where it applies.
To use these rights, contact us.
You also have the right to complain to the Information Commissioner’s Office (ICO).
Changes to this policy
We update this page when practices change.
Last updated: 3 December 2025.